Privacy Policy

Overview

This Policy explains how Elevate Focus (“we”, “us”, “our”) collects, uses, and protects information when you use the Focus Flow Music app (the “App”).

Information We Collect

Information you provide

• Account details (optional): if you create an account, we may collect your name, email, or login credentials.
• Subscription & payment: handled securely by the Apple App Store / Google Play. We do not store credit-card details.

Information collected automatically

• Usage data: non-identifiable data such as session length, features used, and app performance.
• Device info: device type, OS, app version, crash logs.
• Analytics: anonymous analytics to improve the experience (via trusted providers).

How We Use Information

• Deliver and personalise your Focus Flow experience.
• Manage subscriptions and process payments.
• Monitor performance, troubleshoot, and improve the App.
• Send important service updates (e.g., feature changes, terms updates).

We do not sell your data or share it with third parties for advertising without your consent.

Sharing of Information

• Service providers: cloud hosting, analytics, and support tools that help us operate the App.
• Legal: to comply with law or protect rights, safety, or security.
• App stores: Apple/Google for subscription processing.

Data Storage & Security

We use industry-standard encryption and access controls. No method of storage or transmission is 100% secure, but we continually improve protections.

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain processing, and to withdraw consent (which may limit App functionality). To exercise rights, contact us at the email below.

Children’s Privacy

Focus Flow is not directed to children under 13 (or the minimum digital-consent age in your country). If we learn we collected such data, we will delete it.

International Users

Your data may be transferred to and processed in Australia or other countries where our providers operate.

Updates to This Policy

We may update this Policy. Significant changes will be notified in-app or by email (if available). Continued use after changes means you accept the revised Policy.

Contact Us

Elevate Focus
Email: info@elevatefocus.com.au
Website: https://elevatefocus.com.au/focus-flow-music